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PRIVACY POLICY

 

Effective Date: 22/09/2026

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1. Introduction

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At DNA Education ("we", "us", or "our") is committed to protecting your privacy in accordance with the Australian Privacy Principles (APPs) set out in the Privacy Act 1988 (Cth). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website at www.structability.com.au.

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2. What Personal Information We Collect

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We may collect and hold personal information such as:

  • Your name

  • Email address

  • Phone number

  • Postal or billing address

  • IP address and browser details

  • Website usage data (via cookies or analytics)

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3. How We Collect Your Information

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We collect personal information through:

  • Website forms (e.g. contact, enquiry, or subscription forms)

  • Direct communication with you (email, phone, etc.)

  • Cookies and third-party analytics (e.g. Google Analytics)

You may choose to remain anonymous or use a pseudonym; however, we may be unable to provide certain services if you do.

 

4. Why We Collect Your Information

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We collect, hold, and use your personal information to:

  • Respond to enquiries or customer service requests

  • Provide and improve our website and services

  • Send newsletters or promotional emails (only with your consent)

  • Meet legal and regulatory obligations

Opting Out:
If you receive marketing communications from us, you can opt out at any time by clicking the "unsubscribe" link in our emails or by contacting us directly. We will respect your request and update our records accordingly.

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5. Disclosure of Your Personal Information

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We will not sell or rent your personal information. We may disclose your data to:

  • Service providers (e.g. website hosting, IT support)

  • Legal or regulatory authorities if required by law

  • Other third parties with your consent or where permitted by law

Some of these third parties may be located overseas. If so, we will take reasonable steps to ensure your information is handled in accordance with the APPs.

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6. Website Cookies & Analytics

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We use cookies and similar technologies to collect information about how visitors use our website to improve functionality and user experience.
You can adjust your browser settings to refuse cookies, but this may affect website performance.

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7. How We Protect Your Information

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We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access or disclosure.
This includes secure storage systems, encryption, firewalls, and restricted access protocols.

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8. Accessing, Correcting, and Deleting Your Information

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You have the right to:

  • Request access to the personal information we hold about you

  • Request corrections to inaccurate or outdated information

  • Request deletion of your personal information, subject to any legal or contractual obligations that may require us to retain it

To make such requests, please contact us using the details provided in Section 12.

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9. Data Breaches

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In the event of a data breach that is likely to result in serious harm, we will:

  • Promptly investigate the breach

  • Take immediate steps to contain and remedy the situation

  • Notify affected individuals and the Office of the Australian Information Commissioner (OAIC) in accordance with our obligations under the Notifiable Data Breaches Scheme

 

10. How Long We Hold Data

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We retain personal information only for as long as is reasonably necessary for the purposes for which it was collected, or to comply with legal, regulatory, or reporting obligations.
When personal information is no longer required, we securely delete or de-identify it.

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11. Changes to This Policy

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We may update this Privacy Policy from time to time. The most recent version will always be available on our website, and the effective date at the top will indicate when it was last revised.

 

12. Contact Us

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For any questions, access or correction requests, deletion requests, complaints, or to opt out of communications, please contact:

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Privacy Officer
DNA Education
Email: dnaeducation@gmail.com
Phone: 0458-404-315
Address:

Suite 2, 29 Regent Street.

Kogarah NSW 2217

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